Managed Services

Four articles from a team that runs both the CMS and the IT underneath it — incident write-ups, not marketing.

BROWSE BY TOPIC HUB

All Insights AI & Data Cloud Strategy Digital Transformation Managed Services Sitefinity vCIO
Why have the same partner run our Sitefinity site and our IT?

Because most production incidents cross the line between them. When the CMS vendor and the IT provider are different companies, the handoff is where the outage lives.

What does your team do when ransomware hits outside business hours?

We published an actual Sunday-morning response rather than a policy: the containment order, what we had prepared in advance, and which calls had to be made by the client.

Do AI agents change how we should configure Conditional Access?

Yes. Location and IP-based exemptions assume a human at a desk. Scope access to device and workload identity, and treat agent credentials as service principals with their own lifecycle.

Get the next insight first.

One email, twice a month. No vendor pitches.