Managed IT
Evolve your IT services to meet the challenges of success
The growth of your business is a great sign.

 

However, it can be challenging when your technologies and systems cannot keep up with the pace of your growing business. At Springthrough, we help businesses to be more strategic about technology investment and ensure it continues to meet your business needs. 

Springthrough managed services provides 24/7/365 support and monitoring based on your unique business strategy and priorities. With the resources and specialization of an entire IT department, we have the tools and expertise to effectively streamline your business processes and connect your systems to increase productivity and efficiency. As your extended IT department and trusted partner, one that’s relational at its core, our integrated managed services team will help your business find the best approach to boost your technical capabilities and ensure your IT infrastructure is ready to grow your business.

 

 

managed services providers msp
Your Technology crosses these disciplines, and so does our team.
Hardware
Your team relies on their tools to stay productive at work. Springthrough sets up your Windows or Mac workstations and servers. We proactively monitor and keep the systems up-to-date for optimized performance and security. Springthrough is experienced with the following hardware; servers, workstations, tablets, desk phones, mobile phones, phone systems, camera systems, and networking hardware such as switches, wireless, firewalls, etc.
Software
We connect your technology stack to reach its full potential. Springthrough aligns your systems and workflows to exchange data, increase efficiency and provide a meaningful user experience.
Strategy
We help businesses leverage technology investment to gain a competitive advantage with a sound strategy and deliberate execution. Springthrough provides in-depth systematic assessment, Technology Blueprint, to evaluate core business IT functions; IT administration, service delivery, infrastructure, applications, and planning.

How Our Managed Services Work

IT CHALLENGES

  • Emergency support during non-business hours
  • Coverage for existing IT staff for vacation and unforeseen absences
  • Proactive Monitoring of critical servers and data
  • Protection against cyber threats
  • Lack of data back-up and disaster recovery
  • Need an IT expert for technology questions
  • Scheduled routine maintenance for important IT systems
  • Behind on service updates, critical patches, etc.
  • Inundated with many different technology vendors
  • Need strategic plans for growing technology requirements

HOW WE HELP

  • 24/7/365 remote and onsite support
  • Proactive monitoring and alerting; servers, disk space & services
  • Network security, threat detection, and prevention
  • Data backup and IT redundancy
  • Expertise in cloud solutions and software selection
  • An integrated help desk with real people solving technology problems (Grand Rapids based employees)
  • IT policy and governance
  • Vendor selection & Management
  • Strategic development and roadmapping
LCS Record Retrieval
As a record retrieval company, LCS Record Retrieval(LCS) gathers data for legal, medical, and insurance companies to use in upcoming cases. Some clients request print copies, but the records also go into an online client portal for fast and easy access. For LCS, a strong IT infrastructure isn’t just a cost; it helps their business generate revenue.
View Case Study

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